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Overcoming Challenges: Indiana Geothermal

Indiana Geothermal was/is an earth loop contractor installing the underground pipe as a subcontractor to heating and air conditioning companies. This work was largely new construction oriented. In late 2007, we saw the writing on the wall with the bottom falling out of the new construction market and we knew that we would need to change the focus of our business. After months of pleading with several manufactures, we were able to secure a equipment product line to add to our services. This required something that no one in our company had dealt with before and was all new to us. Inventory! Up to this point we purchased from supply houses and we needed the product. Now we are the supply house. We contacted Jonas to see what they had to offer and ended up purchasing the Counter sales module. We were pleased to find that the program handled the serial number tracking and live inventory just as we had hoped. When we hired in a customer service rep, she was quickly able to learn the programs ins and outs. With the help of Jonas, our sales are up 30% in a year that could have been a disaster.

-- Kris Kyler, Indiana Geothermal